Popular Questions

Got a question? We’re here to help.

  • What is the loose extra PNK lead electrode labeled SPR used for?

    With each electrode set, we supply a loose SPR lead. Therefore, the SPR electrode can be quickly swapped into position if an existing lead fails.

  • What should I do if an electrode lead fails?

    You can take out the failed electrode and replace it with the spare pink electrode.

  • What are your business hours?

    While we wish we could be available 24/7/365 to help with your vital questions or concerns,  our office hours are:

    Monday - Friday, 9:00 am to 5:00 pm EST.